Privacy Policy

We have a phone number listed on our website with text messaging capabilities. We understand that texting is a convenient way to communicate. You are welcome to text our business number at 804-441-3112 with general inquiries such as scheduling, office hours, and other non-sensitive information. However, please note the following important information:

• Text messaging is not HIPAA-compliant. Standard SMS (texting) is not a secure method of communication and
  does not meet the requirements of the Health Insurance Portability and Accountability Act (HIPAA).
• Do not send sensitive health information via text messages. We ask that you do not include any personal
  health information in any text messages. This includes information such as medical history, diagnoses,
  treatment details, insurance information, or any identifiable health-related data.
• Use secure channels for medical communication. For any communication involving your health information,
  diagnoses, treatment plans, or medical records, please use our secure patient portal or call us directly.

YOUR CONSENT

By choosing to text our business number, you acknowledge and accept that:

• Text messages may be seen by 3rd parties.
• We cannot guarantee the privacy or security of messages sent or received via SMS.
• You release Hot Mama Collective from any liability related to unauthorized access or disclosure resulting from
  SMS communication.

If you prefer to not communicate via text, you can always reach out to us by phone or through our secure communication platforms.

Data Collection:

We will collect your name, email address, mailing address and mobile phone number when you sign up for SMS updates. The information will be collected verbally.

Data Usage:

We use your data solely for sending account notifications and customer care SMS.

Data Security:

We protect your data with secure storage measures to prevent unauthorized access. However, we cannot guarantee the privacy or security of messages sent or received via SMS. By agreeing to this Privacy policy and opting in for SMS. You release Hot Mama Collective, LLC from any liability related to unauthorized access or disclosure resulting from SMS communication. If you prefer not to communicate via text, you can always opt out by replying STOP and reach out to us by phone or through our secure communication platforms.

Data Retention:

We retain your information as long as you are subscribed to our SMS service. You may request deletion at anytime.

Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies. Contact Hot Mama Collective, LLC at (804) 422-3112 or libbiewright@hotmamacollectiverva.com from HELP or to STOP receiving messages.

Opt-Out: you can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to (804) 422-3112 or libbiewright@hotmamacollectiverva.com. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including out phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Hot Mama Collective, LLC will not sell, rent, or share the collected mobile numbers.

QUESTIONS OR CONCERNS?

If you have any questions about our privacy practices or how we handle communication, please contact us at:

Hot Mama Collective

Richmond, VA

804-442-3112

libbiewright@hotmamacollectiverva.com